Introduction

At The Middle Matters Co., we are committed to protecting the privacy of our students, parents, and guardians. We provide reading intervention services for children ages 5 to 13 and understand the importance of handling personal and educational information responsibly. This Privacy Policy explains how we collect, use, share, and protect information and outlines your rights regarding your data.

Data Collection

We collect the following types of information:

1. Student Information:

   - Name, date of birth, and age

   - Educational records, such as reading assessments and progress reports

   - Learning preferences and areas for improvement

2. Parent/Guardian Information:

   - Name, contact details (phone number, email, and mailing address)

   - Communication preferences

3. Session Information:

   - Dates and times of sessions

   - Session notes and progress updates

4. Technical Information:

   - Device information and usage data when accessing online resources or virtual sessions

How We Use the Information

We use the information we collect to:

- Provide and personalize reading intervention services

- Track student progress and tailor educational strategies

- Communicate with parents/guardians about student progress and scheduling

- Improve our services and maintain a secure platform

Data Sharing

We do not sell or rent personal information to third parties. We may share information in the following limited circumstances:

- With Parents/Guardians: To keep them informed of their child's progress.

- With Educational Partners (if applicable): With parental consent, we may share information with schools or educational professionals to coordinate services or communicate with teachers.

- Service Providers: Trusted third-party service providers who assist with operations, such as secure data storage and communication platforms, subject to strict confidentiality agreements.

- Legal Compliance: When required by law or to protect the rights and safety of our business, students, or others.

Data Security

We implement a variety of technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Secure data storage

- Access controls to limit data access to authorized personnel

- Regular security audits and staff training

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. When information is no longer needed, it is destroyed.

Your Rights

Parents and guardians have the following rights regarding their child’s information:

- Access: Request access to personal and educational information

- Correction: Request corrections to inaccurate information

- Deletion: Request deletion of personal information, subject to legal and contractual restrictions

- Consent Withdrawal: Withdraw consent for data processing where consent was previously given

To exercise these rights, please contact us at themiddlemattersco@gmail.com 

Compliance with Privacy Laws

We comply with relevant privacy laws, including:

- Children’s Online Privacy Protection Act (COPPA): Governing the collection of personal information from children under the age of 13.

- Family Educational Rights and Privacy Act (FERPA): Protecting the privacy of student education records.

- State Privacy Laws: Including Texas Public Information Act (TPIA): Students have the right to access records kept about them. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify parents/guardians of any material changes and provide an updated version on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

The Middle Matters Co.

945 Sgt. Ed Holcomb Blvd. Ste. 46, Conroe, Tx. 77304

936-228-9815

Themiddlemattersco@gmail.com

Thank you for trusting The Middle Matters Co. with your child’s reading journey.